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✓ Guestranet Online Alacarte System Online alacarte reservation system for your guests without downloading the application via QR code,
✓ Alacarte reservation management software with Kiosk support ✓ Guest relations reservation and tracking system via admin panel
✓ Special Daily, Hourly capacity for a la carte, Online special guest capacity determination.
✓ Choice of starters, appetizers, entrees, main course, desserts and salads
✓ Table selection is possible
✓ Detailed reporting and Hotel program fee integration. Let guests purchase Alacarte and have their fees automatically sent to your hotel program in the guest folio.
✓ Confirme messages of confirmed reservations are automatically sent to the guest via whatsapp and a reminder message is automatically sent to the guest at 16:00 on the alacarte day.
✓ Provides all the Alacarte reservation processes that a hotel needs with its detailed and automated reporting system.
✓ It is an R&D project approved by T.C. Ministry of Industry and Antalya Teknokent.

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QR Menus and easy operation ✓ Bi-directional Integration with the Hotel Program ensures that we do not receive fake orders and transfer the sales to the hotel program room folio
Online Restaurant Ordering System
✓ Online a la carte ordering system ✓ Pavilion-Cabana-Beach-Lounger QR Ordering System
✓ Waiter call by guest - Check Request feature
Guest Payment Options: Adding to Room Account (Integrated into Front Office Software), Credit Card payment from your pos device upon delivery, Cash on Delivery.

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✓ Your next generation AI guest assistant for your Guestrelation team, working 24/7 and speaking 14 languages
✓ QR Code on room cards and easy use for your guests via web application
✓ Speaks to your guests in 14 languages and helps them 24/7
✓ You can train your own artificial intelligence model in 1 language through the administration panel to help guests in 14 languages. Trainings are very easy to manage.
You can customize the AI name and talking avatar
All guest conversations history, you can filter out wrong answers and train your AI model again ✓ Artificial intelligence guest assistant with text and voice offers a perfect guest experience to your guests 24/7 and detects angry, negative, sad guests according to guest emotions and automatically notifies the guest relations team. Thus, it ensures that a solution is found while the guest is at the hotel. Generates detailed statistics and reports.
System can be integrated into your existing hotel application (PWA Technology)
Daily, weekly, monthly guest conversation reporting and detailed management panel

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✓ Artificial intelligence sales assistant for your website that talks to guests 24/7 and converts them into sales
✓ Provides information and makes reservations by speaking to guests in 14 languages through your website.
✓ Provides information and makes reservations by speaking to guests in 14 languages via your WhatsApp line.
✓ Captures negative, negative and sad guests through guest sentiment analysis and notifies the authorities.
✓ Automatically learns the information on your web page and provides information to your guests.
✓ You can follow all conversations from the Admin panel, intervene in the flow where necessary and get involved in the conversation with the guest.
✓ Detailed reporting, statistics.

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✓ Buffet Food Nametag Software and Global food database of over 300.000+ ready to use.
You can easily select allergen, info, sensitive foods food names and information in 14 languages from the database and send it to Guestfood Digital Display via mobile app, computer and tablet or you can get Print for Restaurant.
✓ You can easily choose from a list of ready-made allergenic and sensitive foods that comes loaded with food names in 14 languages. If there is no food, add it in Turkish and the AI will translate it and automatically fetch allergenic and sensitive foods. Calories, values and recipes automatically. no hassle. Print it out. By logging in to the system with your password, you can quickly print the dishes of your choice.
You can create food names labels with QR Code Print in any size and design you want.
You can use any printer with or without color, no special hardware required. ✓ With QR code support, you can present food information, sensitive foods, allergens and the making and story of the dish to your guests from the app. Artificial intelligence brings this information automatically so you don't have to.... ✓ You can print your logo, QR code or both.
✓ You can create your own private food database. You can customize the dishes and contents according to yourself. You can create your own special recipes in your own system and present them to your guests. You do not need to call us or the support line to add meals. You can create your own database and your meals and recipes are not shared with other customers. Confidentiality is essential.

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✓ Open Buffet Restaurant Food Label Printing System
✓ Easy to use via Phone, Tablet, Computer
✓ No extra server costs thanks to cloud and mobile application working structure
✓ With the web application, it offers the recipe of the products to your guests via QR code. You don't deal with translation and other stuff. Artificial intelligence can tell the story and recipe of every dish.
✓ If the buffet restaurant food label is not available in the system, artificial intelligence adds it to your private database, translates it, calculates allergens, sensitive foods and carbon footprint so you can print it. ✓ Select dishes from the program, print them from any printer and use them in buffets. Create your own food database. You don't need to open a request or call us to add a dish. You can create your own custom recipes. ✓ You can use the system with easy-to-use mobile, tablet, PC compatible management panel.

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✓ High Performance Gigabit connection supported Cloud Hotspot System
✓ Detailed link types for business guests and visitors
Connection types for meetings and visitors ● Connection with Conference Code, Meeting Group login, Internet Login with Password
✓ Connectivity support for staff
✓ Visitor Login ● Connection with SMS verification, Connection with ID, Login with visitor registration
✓ Collection of guest, customer data ● Email, Mobile phone, obtaining KVKK permissions in accordance with this data, detailed admin panel where you can send advertisements, promotions and notifications.
✓ Advertising system to show ads to guests
Hotspot Internet Logging System with plug-and-play easy installation
✓ Detailed Admin panel, Statistics and Log records in accordance with Law No. 5651 are stored in 5 Continents around the world - We store log records in accordance with Law No. 5651 on our servers instead of you and our support team will forward them to you in case of need.
✓ Wifi Internet Sharing and Cloud Hotspot in accordance with the law no. 5651 (Stable Cloud Hotspot System for your guests without high server costs)
Easy to install and use mobile application

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✓ Cloud Hotspot System Integrated to Hotel Programs (Opera, Fidelio, Epterra, Elektraweb, Sedna, Veboni, Asyasoft, Rmos, Modhotel etc. It is a bidirectional integrated system to all hotel programs. It is an integrated system that automatically saves guest mail and phone data collected via Hotspot to the hotel program)
✓ Detailed connection types for Hotel Guests
Room-Date of Birth - Your guests can connect to the internet with Room Number and Date of Birth Verification.
RoomNumber and Surname - With Room Number and Surname Verification, your guests can connect to the internet.
● Odano-Access code - Your guests can connect to the internet with the room number and Access code verification.
● Odano-Checkout- Your guests can connect to the internet with RoomBase and Checkout Date verification.
✓ Connection types for meetings and visitors (Connection with Conference Code, Meeting Group login, Internet Login with Password)
✓ Types of connection for personnel (Personnel hired with Integrated Personnel Login to HR Program can be connected automatically)
✓ Visitor Login (Connection with SMS verification, Connection with ID, Login with visitor registration)
Password Login, Free links, Staff Login, SMS Login, Meeting Group, Registration Login
✓ Collection of guest data (Email, Mobile phone) Integrated System with automatic saving of this data collected in compliance with KVKK to the guest profile of the hotel program
✓ Detailed Admin panel, Statistics and Log records in accordance with Law No. 5651 are stored in 5 Continents around the world - We store log records in accordance with Law No. 5651 on our servers instead of you and our support team will forward them to you in case of need.
✓ Wifi Internet Sharing and Cloud Hotspot (Stable Cloud Hotspot System for your guests without high server costs)

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✓ Digital Label System Software
Easy to use via Phone, Tablet, Computer
✓ Free design support customized for you (1 time done)
Thanks to the cloud and mobile application working structure, there is no need to purchase servers or computers for your business
Share products with your customers via web application
Label printing software Easy to use mobile-friendly management panel.

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Door Security Entry-Exit Tracking System
Hotel senior management entrance and exit tracking system
Company Vehicle Entry-Exit Registration and Tracking System for Hotels. In addition, keep a photographic record of damages to company vehicles and the person who drives them.
Mobile application, management from tablet and computer.
With cloud-based software, you don't have server, backup, costs. Start using it now.
You can get detailed reports and statistics on all past entry and exit records.
Official R&D Project approved by the Ministry of Industry and Antalya Teknokent.

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✓ Screen application integrated with Guestranet system
✓ Live screen interface suitable for your public area TVs
✓ You can give Hotel info image to hotel center broadcast.
✓ Detailed administration panel.
✓ Ability to publish Hotel Events, Campaigns, Announcements, world clocks and weather. ✓ Your hotel needs Digital signage system

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Requesting towels for guests via QR Code and automatic debiting to the guest folio integrated into your hotel program
Towel tracking system interface for SPA business and automatic debiting and debiting system to guest folio integrated into your hotel program
The charges for missing towels delivered for your guests are automatically recorded in your hotel program (Guest folio) and you can receive payment at check-out.
✓ Since you cannot deliver the hotel program to the SPA Management, you will not lose income over towels.
You can track how many towels are in which room and get a detailed report on the system.
✓ The system to be used jointly by Hotel Management and SPA business.
✓ It is an Official R&D Project approved by T.C. Ministry of Industry and Antalya Teknokent.

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✓ Welcome Survey ● Automatically capture possible complaints of your guests when they enter the room via Hotspot
✓ Hospitality Survey ● With artificial intelligence, send automatic accommodation survey evaluation to your guests automatically via AYZ. An automatic survey is sent to your guest's device 2 days before he/she leaves the hotel, his/her evaluation is taken before he/she leaves the hotel and sent to your authorized personnel. Thus, you can catch guest satisfaction while they are still at the hotel and find solutions.
✓ Internet Points upgrade ● If your guest's general survey result is high, your guest is asked to make an automatic Tripadvisor-Holidaycheck-Tophotels comment one day after check-out. Thus, your hotel's Internet scores are automatically upgraded and reported. Negative-distressed guests are filtered and reported to guest relations while the guest is still at the hotel for solution and guest relations is provided to find a solution.
✓ Shock/Spot Survey ● Automatic Shock/Spot evaluation is sent to your guests with your approval. You can take the pulse of the guest after the event.
✓ Automatic Mail System ● You can send Welcome, Periodic, Comment collection, Goodbye, Bulk Mail and birthday celebration mails to your guests through the automatic system
✓ GuestEngine CRM System ● Guestrelation Comment System, Register Card System, Reporting, Detailed statistics and Automatic guest birthday celebration
✓ GuestAi Artificial Intelligence System● 100% Survey display, Repeat guest feature, statistics and reporting features
✓ Guestouch Guest Communication System● It is an online system where you can send messages, sales, announcements, etc. to your guests connected to the internet via Wifi and increase sales.

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✓ Guestranet Web Application It is a web application and your guests can use this application automatically without downloading to the guest phone. It has a high utilization rate.
Services offered to guests through the application:
QR Menus
Hotel Information
Transfer requests
Housekeeping requests
Safe Failure Room Service
Technical malfunctions
Special Day Celebration
Events
Rent A Car Holiday Extension
Spa massage information
Charger-Power Bank
Your Social Media pages
Concierge
Tray Collection
Buggy summoning
Blog
You can upload all information about the hotel to the application. Concept, Room information, Restaurant information etc.
The Guestranet web application, which supports 14 languages, opens quickly and is easy to manage from the admin interface and keeps statistics on guests' browsing. ✓ It works easily with QR Code and offers your guests up to 70% usage rate in the hotel by integrating with applications such as Hotspot Crm Operation Center.

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✓ You can monitor the entire Hotel Operation from a single screen.
Technical failure tracking, time control and personnel management.
Housekeeping business follow-up.
✓ Front Office, FB, Kitchen business and fault tracking processes.
Management and failure processes via mobile application.
✓ Detailed statistics delay notifications and reporting.
✓ Door Security Entry-Exit tracking and reporting.
✓ Company Vehicle KM and Driver tracking and reporting.
✓ Track guest requests and faults from the Guestranet Guest application from the operation center.
Track surveys and jobs from Guestranet CRM System from the operation center. All the system you need to manage a resort hotel is in the Operations Center....

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Beach, Beach Pavilion-Cabana Online Reservations System Online booking via QR Code,
✓ Pavilion capacity monitoring, extra sales during booking (fruit basket, wine, extras)
✓ A system that automatically sends the sales integrated into the hotel program to the guest folio.
✓ Guest relations and FB team can also take reservations through the admin panel and guests can make online reservations.
✓ Detailed automatic reports for your Pavilions online and with a single system

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✓ Online Room Service System
Online QR Menus and Detailed allergen ordering system
✓ Sales made with bi-directional integration with the Hotel Program can be automatically processed to the guest folio.
✓ Guest orders come out of the printer automatically, sms and messages are sent automatically to the authorized person.
Guest Payment Options: Adding to Room Account (Integrated into Front Office Software), Credit Card payment from your POS on delivery, Cash Payment on Delivery. ✓ European standard ordering system in 14 languages via QR Code. Simplify the ordering process and avoid language problems with the system that European guests use easily.

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✓ Integration of automatic addition of sold services to the hotel program room account (Folio)
✓ Integration of sales made through Guestranet application to be automatically added to the guest folio and Guestranet App Online sales system
✓ Integration of sales made through the Guestouch system to be automatically added to the guest folio.
✓ Integration of sales made through the Alacarte-Pavilion-Order system to be automatically added to the guest folio.
Daily Internet Sales and Ticket printing
✓ Internet Hot Sales transactions from reception
✓ Purchasing your guests' internet packages by selecting them during internet connection

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✓ SSL Certificate for your admin panel and guest application
Cloudflare Enterprise security updates package Penetration Tests and Cyber Security Tests ✓ 3 Factor Verification Services (SMS, Whatsapp verification at login for bank level security)
Server Security updates, Europe-Asia Loadbalancer and WAF Security suite
✓ SSL/TLS, Network-layer DDoS Attack Protection Service to store your log records and data backups in 5 continents of the world.
Artificial Intelligence translation services

Seçilen Ürün Özellikleri

AYZHotspot System ● Standard KVKK compliant Cloud Hotspot Law No. 5651 internet logging system
Detailed Connection Types ● System integrated with personnel program. Hotel personnel who start work are automatically connected to the internet. You do not have to register your staff in the system.
Personnel data collection ● Data collection with KVKK-compliant personnel approved permission Email - Ceptel
Staff Advertising Module ● System where you can show ads ✓ Integration Module ● It works integrated with Front Office and HR software. Newly hired personnel can log in to the internet with their automatic ID-Date of Birth.
Detailed statistics and management ● Detailed statistics, management from a single screen, ease of management from mobile application
Cloud Hotspot ● Cloud Hotspot System that does not require you to purchase and install a server and does not have high server costs

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✓ Online Department Trainings (HK, Service, Front Office, Orientation, IT, Occupational Health and Safety, KVKK.)
✓ Personnel Portal and mobile application
✓ Announcements, Events
✓ Staff feedback system, Survey System, Suggestion System
✓ Thanks to the integration with the Personnel Payroll Application, your new employees can use the automatic application
Push Notification System.
Board - Department Communication System. ✓ It is an R&D project approved by T.C. Ministry of Industry and Antalya Teknokent.

Seçilen Ürün Özellikleri

KVKK-GDPR Compliant The law on the protection of personal data complies with the law on the regulation of e-commerce numbered 6563. Sending permissions are automatically received from your guests.
✓ Welcome Whatsapp Message The system automatically sends a Welcome Whatsapp message to the guest who enters the hotel. You add the guest to the guide and do not prepare a message, the system automatically sends a message to your guest in their language.
Whatsapp messages such as Campaigns, Announcements, Information, Sales, Surveys, etc. can be sent to guests staying at the hotel via the admin panel
✓ Automatic Whatsapp messages are sent to guests who have stayed at the hotel and marked as satisfied in the artificial intelligence-supported survey one day after their departure, and your Tripadvisor, Holidaycheck, Tophotels, etc. points are automatically upgraded and reported
Automatic birthday greeting Whatsapp messages are sent to our guests automatically by the system. Whatsapp message campaigns, announcements, information, sales, surveys, etc. can be sent automatically to past guests.
Whatsapp Message by Languages Whatsapp message sending in 14 different languages according to guest language.
Information: Whatsapp integrator fee is included in the price

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